Versand

Store: aureviai.shop
Operator: 3S Security-Schulungen-Service GmbH

Delivery Time

Orders are generally delivered within 3 to 12 days after dispatch.

The estimate is indicative and may vary depending on:

Destination
Product availability
Carrier capacity
Weekends and public holidays
Customs or import procedures
Incorrect or incomplete delivery details
Events outside our reasonable control

The applicable delivery estimate and shipping charge, if any, will be displayed during checkout.

Order Processing

Orders are processed after payment authorization or confirmation. Dispatch timing may vary by product and will be communicated through the order process where relevant.

An order confirmation does not guarantee that every item is immediately available. If a product becomes unavailable after purchase, we will contact the customer regarding the available options.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address. If an address needs to be corrected, contact us promptly at info@aureviai.shop.

We cannot guarantee that an address change can be made after dispatch.

Tracking

Where tracking is available, tracking information may be sent after dispatch. Tracking availability depends on the carrier and destination.

Delayed or Missing Orders

If an order has not arrived within the applicable delivery estimate, contact info@aureviai.shop with:

Order number
Customer name
Delivery address
Any available tracking information

We may contact the carrier or request additional information to investigate the delivery.

Damaged Packages

If packaging appears damaged on arrival, customers should, where possible, document the condition and contact us promptly. Photographs of the packaging and product may help us assess the issue.

Customs and Import Matters

For destinations where customs, import duties, taxes, or clearance requirements apply, the customer may be responsible for complying with local import rules and paying charges that are legally imposed on the recipient, unless otherwise stated at checkout or required by law.

Delivery Restrictions

Available destinations and shipping methods are shown at checkout. We reserve the right to restrict delivery where fulfillment is not legally, technically, or commercially possible.